SHOPPING INFORMATION

How do I purchase products on www.adjustread.com?

You can check the status of your order by logging into your user account and visiting the "My Orders" page. Active order information will be displayed in your account. If you encounter any problems with the order status, please contact the customer support team.

What if the product is lost or damaged during shipping?

If your product is lost or damaged during shipping, please contact our customer support team immediately. We will assist you in processing your claim and exchange or refund.

Can I modify or cancel my order?

We take user privacy and security very seriously. All transactions are processed through a secure payment gateway and encryption is used to protect your personal information.

Is your website secure?

Once an order has been submitted, we will process it as quickly as possible. If you need to modify or cancel your order, please contact us through our customer service team as soon as possible, but please note that in some cases the order may have already entered the processing process and cannot be changed or cancelled.

What payment methods can I use?

We support a variety of payment methods, including but not limited to:

Credit/debit card (Visa, MasterCard, American Express, etc.)
Online payment platforms (such as PayPal)
Bank transfer (specific payment information will be provided at checkout)

What is your return policy?

If you are not satisfied with the product you purchased, you can apply for a return or exchange within 14 days of receiving the product. Please ensure that the product is unused and in its original packaging. Please refer to our Return Policy page for the return and exchange process.

How to contact us?

ou can contact us via the following methods:

Email: frostvale@adjustread.com
Phone: Please find our customer service hotline on our website.

Do you ship internationally?

Yes, we ship internationally. The specific shipping cost and time will be calculated according to the destination at checkout.

How do I subscribe to your newsletter?

You can find the option to subscribe to the newsletter at the bottom of the website. Enter your email address and click "Subscribe". You will receive our latest product updates and promotions regularly.

If you have any other questions, please feel free to contact us!