IMPERDIET HIMENAEOS MATTIS

Welcome to choose our website for shopping. The following are our shipping terms for the European region, which apply to all orders purchased through our platform and need to be delivered to Europe.

Transport Company
We work with many well-known transport companies to ensure that your orders are delivered safely and on time. Our partner transport companies include but are not limited to:

DHL: Provides fast international express service, usually delivered within 4 working days.
UPS: Provides a variety of transportation services, from standard delivery to priority express, suitable for different needs.
FedEx: Known for its precise and efficient international logistics services, usually delivered within 3 working days.
DPD: Has a wide network in Europe and provides reliable package delivery options, usually delivered within 5 working days.
GLS: Provides affordable prices and high-quality services, suitable for all types of packages.

Shipping method
We provide the following shipping methods for you to choose:

Standard shipping: An affordable option for customers who are not in a hurry to receive the goods. The estimated delivery time is 5 working days, depending on the destination.
Fast Shipping: For orders that need to be delivered as quickly as possible, we offer fast shipping services, which are expected to be delivered within 2 business days.
Next Day Delivery: Available for expedited orders in certain areas, ensuring that your package is delivered the day after the order is placed (orders must be placed before the cut-off time).

Shipping Costs
Shipping costs vary depending on the selected shipping method, order weight and destination. You can view the exact shipping costs during checkout.
Order Tracking
After shipment, you will receive a confirmation email with the shipping company's tracking number. You can track the location of your package in real time through the shipping company's website.
Recipient's Responsibility
Please ensure that the delivery address you provide is accurate. If your package is returned due to an incorrect address, you will be responsible for the associated costs of re-shipping.
Customs Clearance
For all international orders, the recipient may be required to pay customs duties and VAT for imported and exported goods. These charges are borne by the recipient and the specific amount depends on the tax policy of the destination country.
Shipping Delays
During peak periods or force majeure, the delivery time of the package may be delayed. We will do our best to ensure your order arrives on time and communicate with you promptly about the shipping status.

Thank you for choosing us and shopping in Europe. If you have any questions, please feel free to contact our customer support team, we will be happy to help you!